Refund/Cancellation Policy

We facilitate our customers in getting the best products and services, and it is your responsibility to familiarize yourself with this refund/cancellation policy. By placing an order for any of our products, you indicate that you have read this refund/cancellation policy and that you agree with and fully accept the terms of this refund/cancellation policy. So, please read all the documents and policies clearly before purchasing the product.

 

If you do not agree with or fully accept this refund policy's terms, we ask that you do not place an order with us. Should you have other questions about our policies, please call us at +91-8960969291 or email us at support@arkision.com.

 

In case of dissatisfaction with our services, clients have the liberty to cancel their orders and request a refund from us. Our policy for the refund and cancellation will be as follows:

   1. Refund / Cancellation Policy

Once a purchase is made, it's non-refundable and non-transferable.

 

The products which are available for purchase on our web site are activated through our product executive, kindly fill the form "Contact Us" for more details.

 

If you purchase one of our products after your payment has cleared, your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.

 

Apart from that, our support staff is always available to assist you via email or telephone, if you face any problem. We strongly recommend that you must read the user manual as well as the product description thoroughly at least once.

 

In rare instances and only within the 10 days of purchase, if due to technical difficulties or platform incompatibilities, the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your name, date of transaction, number of licenses purchased, etc.).

If we are able to identify your order positively, and if your request is made within 10 days of purchase, you must submit to us an email of the destruction of on-premise software, then after we will process the refund.

 

Arkision AI is not responsible for lost, delayed, or misdirected mail or email, delays for downloading, or other communication system delays.

 

If paid by credit card/debit card/net banking/UPI, refunds will be issued to the original source, which was provided at the time of purchase within the 7 working days.

   

   Contact Us

Should you have any questions, please contact us immediately via email at support@arkision.com

H-187, Work (WorkWings),

Lohia Road, H Block, Sector 63, Noida,

Uttar Pradesh, PIN-201301